(Eggs-actly what you might need) It really seems that when you look around at different optical laboratories, they end up looking a lot like supermarkets - especially when you get to larger labs. Usually the problem with them is that they all tend to have similar products, carry most of the name brands, and there generally isn’t a whole lot that sets them apart from each … [Read more...]
Customer Relations
Does your Customer Service establish a good relationship? In its simplest form, Customer Relations is about gaining and retaining customers. But let's be honest, the last thing we really want is SIMPLE. This is especially true when we are talking about a partner lab, frame company, or vision service provider. As an Eye Care Professional, I have a daily working relationship … [Read more...]
Frame Teleportation
Help your business live long and prosper Moving something instantly from point A to point B is really, really useful. Now, imagine if we could do that with frames. We can’t - sorry if I got your hopes up - but if we could, it would be pretty cool. We can, however, do the next best thing - send a digital copy of the frame around. That makes it possible to make the whole process … [Read more...]
MIB – Macrochosm In Business
Small Lab It’s in the small towns that you can really get that feel of what it means to be America. Not “American”, but the feel of the country itself. Each little town is decidedly unique, but they all have these tiny little threads of commonality that run through them. It ties everything together, and gives it form across the great expanse that is the country. When … [Read more...]
Lasers
There aren’t a whole lot of things cooler than lasers. Granted, they’d be even cooler if we could somehow figure out how to attach them to the head of a shark, but that specific configuration doesn’t really have any practical applications in the field of eyewear. Not yet, at least. We will keep you posted if we find one. Lasers themselves, however, do play a part in today's … [Read more...]
It’s Just Too BIG!
Does size really matter? So, imagine you have someone perusing your sunwear frames and they seem to have found something that they like. One of the higher end, larger, high wrap frames. They’re pretty popular now, so it’s no surprise that they’ve picked it. You make your way over to see if you can help them with anything, and hopefully to close the sale. That’s when you get a … [Read more...]
What is OPT?
The Philosophy of OPT I’ve contemplated what the point of OPT Magazine is more than once. It’s struck me that this is mostly a magazine about nothing, but I don’t know that we have enough Seinfeld for that to be completely true. Many of the things that we discuss are topics that can range from “that’s common sense” to “what the hell did I just read?”, and not … [Read more...]
AUTOMEYES optical solutions
So, online sales are the ‘big bad’ that everyone seems to be talking about. Regardless of whether you think it’s good, bad, or you don’t care about it at all, it’s definitely one of those things that’s only going to get more and more popular. That means you’re probably only ever going to see more and more people talking about it, or even asking you to help them order their … [Read more...]
Human Interaction
Technology is everywhere, and you aren’t going to be able to just ignore it. As you see it starting to impact your business, you take steps to account for it. Ideally, of course, you can see it coming and take the steps before your business is impacted, but that’s often like saying that if you had known what the lottery numbers were going to be beforehand that you’d have chosen … [Read more...]
Lens Designs
How Do You Find The One? When we, as eyecare professionals, want to fight the big machine, we first need to understand the world that we’re in. We aren’t in a world of level playing fields, where everything is just ‘perfect’ and fair. No. We’re in the harsh world where reality is what is created by everyone following the mold of Big Optical, and everyone falling into place … [Read more...]